Mon23Sep 2013
(This event has already happened)

Jump Off Finals - Rescheduled

at Scala

Event information

Scala

Scala
275 Pentonville Road
N1 9NL

Date: Mon 23 Sep 2013
Time: 8pm, after party until 2am
Price: £15 plus fees
Type: Club
Venue information, map and directions

Description (from venue/promoter's website):
THE UKS BIGGEST HIP HOP EVENT

The Jump Off 2013 Finals Rescheduled to Monday 23rd September
Due to circumstances completely beyond both ours and the venue Scala's control, The Jump Off 2013 Finals was forced to postpone on the evening of Monday 2nd September at the request of the metropolitan police.

At approximately 9:15pm with the venue roughly full and another 2-300 people queuing outside, we were alerted to "a potential high risk situation supported by police intelligence". At 9:30pm Manny Norté made an announcement that the event would not go ahead and everyone should collect a Pink Scala Voucher to validate they were in the building (for refund or reentry).

We're happy to say that there was no incident on the night and we would like to thank everyone who was there for peacefully leaving the premises and we feel this is a true testament that the Jump Off audience are well behaved fans of Hip Hop culture.

In the 10 years of The Jump Off shows this is the first time we have ever been forced to close the event and evacuate the venue. The Jump Off is known to be a peaceful community event with a great positive energy and vibe with love and passion for Hip Hop culture.

All possible measures will be taken to ensure this never happens again. We appreciate your patience, support and positive, high spirited messages and we hope to deliver a safe and successful 2013 Finals on Monday 23rd September.

RESCHEDULED
The 2013 Jump Off Finals have been rescheduled to Monday 23rd September 2013. Everything remains the same. All updates will be made here and to the Event page http://j.mp/tjo2013_finals

Updates:
Barnaby Courtney is back in UK so Singing Battle Final will be a 3way; Barnaby, Akua and Liam.
No Charlie Sloth
Judges line up may change.

New Tickets for the rescheduled Finals will go on sale on Monday 9th September. There are only 103 tickets + any refunded currently available.

ENTRY

I WISH TO ATTEND THE RESCHEDULED DATE
All tickets purchased for Monday 2nd September 2013 will remain valid for the rescheduled event. Please see below to guarantee your smooth entry on arrival.

"I bought a ticket from TicketWeb and DID NOT enter the venue"
show your TicketWeb ticket, eticket OR proof of ID(collections).

"I bought a ticket from TicketWeb and DID enter the venue"
show your Pink Scala Voucher.

TicketWeb = physical from Scala Box Office, TicketWeb eticket, TicketWeb collection

"I paid for standard entry on the door"
show your Pink Scala Voucher.

"I paid for VIP on the door"
contact us with 'VIP' in the subject: 2013finals@jumpoff.tv

REFUNDS
I DO NOT WISH TO ATTEND THE RESCHEDULED DATE
If for whatever reason you do not wish to or cannot come to the rescheduled event, we will do our best to refund you in full. Please see below for what you should do.

Deadline for Refunds is Friday 13th September.
"I bought a ticket from TicketWeb and DID NOT enter the venue"
(via TicketWeb.co.uk Helpdesk)

Return all tickets in your original booking to the address below.
Ticketweb Customer Services
PO Box 798
Manchester
M60 1WY

When sending tickets back for a rescheduled event, we would advise using Special Delivery to ensure arrival of tickets. Tickets that arrive after the event takes place cannot be refunded.

"I bought a ticket from TicketWeb and DID enter the venue"
As you entered the venue your ticket would have been scanned or marked off a list so you would need to send in your ticket as above AND the Pink Scala Voucher to complete your refund.

TicketWeb = physical from Scala Box Office, TicketWeb eticket, TicketWeb collection

"I paid cash for standard entry on the door"
Unfortunately, we are unable to issue you a refund as there are no receipts and therefore no proof of purchase. Please see our compensation offer below.

Email 2013finals@jumpoff.tv if you are not satisfied with this.

"I paid for VIP on the door"
contact us with 'VIP Refund' in the subject:2013finals@jumpoff.tv

COMPENSATION
Your Pink Scala Voucher = £30 Credit

We are offering compensation to anyone who was in the venue before 9:15pm for the inconvenience caused. On exiting you would have been given a Pink Scala Voucher with a stamp on the back. This Voucher entitles you to free entry to the rescheduled finals AND can be used as £30 in credit for future Jump Off events. This will get you in to 6 regular events for free
or 6 people to one event.

To redeem your credit please write your email on the voucher, take a photograph of the voucher and attach it to an email to 2013finals@jumpoff.tv
Credit must be claimed via email by 11pm on Friday 21st September.

For general enquiries or questions not answered above please email 2013finals@jumpoff.tv

Once again, we'd like to apologise for the inconvenience that this has caused. We appreciate that many of you travelled from far and/or took time off work for this event. Please understand that this was completely out of our control and we are all doing our very best to do the right thing and make the 2013 Finals on Monday 23rd September at Scala a success.

Ara
Jump Off

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Please note that we cannot be held responsible if an event sells out or is cancelled at short notice so check with the venue before travelling.